Plesk: Unable to create system user: Empty error message from utility.

The following message can occur when you try to add a Physical Hosting to a domain in Plesk: “Error: Unable to update hosting preferences: system user update is failed: Unable to create system user: Empty error message from utility.“.

Unable to create system user: Empty error message from utility.

Unable to create system user: Empty error message from utility.

Here’s the fix.

In the log file “/usr/local/psa/admin/logs/httpsd_error_log” you’ll see the following entry: /usr/share/cracklib/pw_dict: error reading header.

This can be fixed by doing:

rpm -e cracklib-dicts –nodeps
yum install cracklib-dicts

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